Pick
The next-order queue is ordered by carriage priority. A picker claims an order, scans a tote, and walks a route ordered by location with quantity confirmation. Orders can be suspended and released, and pickers can pick against a parked trade-counter basket.
Pack
Every item is scanned at packing. Wrong items and over-packs raise an error before the box is sealed. Multi-parcel shipments are split and labelled per parcel.
Label
Optionally, carrier rules pick the service by order value, postcode, country, hazardous contents and next-day requirement. Labels go straight to thermal label printers.
Despatch
The despatch board shows the queue by carriage priority, assigned picker and status. The customer gets an email and, optionally, an SMS with tracking.