About ETABS

Built by retailers, for retailers.

Since 2010, ETABS has been defining the standard for integrated retail and trade software. We don't just write code; we solve business problems, and we answer the phone in Manchester when you call.

Founded 2010 Owner-run 100% UK support
Ryan Fletcher and Simon O'Brien, co-founders of ETABS
Ryan Fletcher & Simon O’Brien, co-founders
Our history

Over 15 years of doing it the shop-floor way.

Established in 2010, E-Trading and Business Services Ltd (ETABS) began with a simple yet ambitious goal: to replace disjointed legacy systems with a single, unified platform that actually works the way retailers do. From EPOS and stock control through to warehouse management and e-commerce, TABS grew one real request at a time.

Based in the North of England, we are a dedicated, specialist team. Our co-founders, Simon O’Brien and Ryan Fletcher, instilled a culture of technical excellence and customer-first support that remains the backbone of the company today. The people who build the software are the people who support it.

2010 Year established, Manchester
Updates Frequent, rolled out automatically
100% Support handled in-house, in the UK
0 Server costs. We host it in a UK data centre on our own hardware.
The "shop floor" philosophy

Every button exists because a real user needed it.

Feedback-driven development

Our software isn't designed in a disconnected lab. It is built on the direct feedback of retailers working the counter, the warehouse and the web every day. Every button, workflow and report in TABS exists because a real user needed it to solve a real problem.

Partnership, not subscription

We don't just sell you a licence and walk away. We act as your technical partners, learning your business and adapting the platform to it, whether that's tools and hardware, industrial trade supply or builders merchants.

Evergreen

No "version 2.0". The platform just keeps improving.

We ship improvements to every customer system week in, week out, each announced with an in-app bulletin. Nobody schedules an upgrade, pays for one, or loses a Saturday to it.

100% UK support

No outsourced call centres. You speak directly to our experts in Manchester who know the system inside out.

Zero server costs

We manage the infrastructure in a UK data centre on ETABS-owned hardware. You benefit from a robust, secure platform without the server maintenance bills.

Evergreen platform

Updates roll out automatically with a bulletin for every release. Your system evolves and improves over time without upgrade projects.

How your data is hosted and protected

Sectors we serve

Deep in a few trades, rather than shallow in all of them.

Tool and hardware retail is where TABS started. Garden machinery, machinery dealers and industrial supply followed, each bringing features the others now use. We also run builders merchants and workwear suppliers.

In their words

What customers and consultants say

If you're looking for an ERP that just makes sense, look no further. I've worked with these guys multiple times and have implemented their systems throughout retail units and online businesses.

Andrew MadgwickConsultant Director, STAG Buying Group Ltd

One of the best decisions our company made was to work with ETABS. Stock management, in-store sales, online sales and reporting has never been easier.

Gerardo GonzalezBranch Manager, Barnes JB

Throughout all this experience, ETABS have been the stand-out providers of business technology to any of the companies I have supported. They deliver all the essential features of enterprise solutions, without the unnecessary extras.

Tom HockingIT Consultant

Read the full testimonials and customer stories

Ready to work with us?

Join the retailers who have transformed their efficiency with TABS. Book a demo to see the faces behind the software.

Book a demo

See TABS on data like yours.

Get in touch to see how TABS can streamline your retail, trade and warehouse operations.

Based in the NorthManchester, UK. Support is in-house, not outsourced.

A real person replies. No mailing lists, no hard sell.